But—and I guess here’s the thing I most wanted to get across—simply doing a home page redesign is a piece of cake. You want a redesign? I’ve got six of them in my archives. It only takes a few hours to put together a really good-looking one, as you demonstrated in your post. But doing the design isn’t the hard part, and I think that’s what a lot of outsiders don’t really get, probably because many of them actually do belong to small, just-get-it-done organizations. But those of us who work in enterprise-level situations realize the momentum even a simple redesign must overcome, and not many, I’ll bet, are jumping on this same bandwagon. They know what it’s like.
Great response from a UX Architect at American Airlines, in response to the Dear American Airlines letter. I definitely understand what he goes through though. Everyone wants to have a say-so in the company on design stuff, yet many of them aren’t real users of the site. It ends up looking like crap because high level business people think they know how to design. But do designers have any say-so for high level business decisions?
Source: dustincurtis.com
